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Testimonials

“My Auntie is very happy with her carers and it is very reassuring to know she is being looked after as we are 4 hours drive away.”

Karen

“With grateful thanks to all the carers who came to help wash and care for Mary in her last weeks. It was her special wish to stay in her own home for the end of her life, and you all looked after her with much care and dignity. Thank you all for the wonderful support."

Deborah

“Nightingales Golden Care provided care for both of my parents during the final years of their lives. My parents both had dementia and my father also had mobility problems. I chose Nightingales as my parents would have a regular carer who would really get to know them. The package of care was very well managed and adaptable to their changing needs which rose to a level where a live-in carer was required for the final few months of life. Having a live in carer enabled my father to stay at home, as he had wanted and be cared for with patience and dignity.”

Denise

I have been very impressed with your service. Sam is always punctual and has put my husband at ease. The benefit of having him showered and dressed in half an hour, where it would have taken me maybe an hour. Many Thanks."

Denise

"We wanted to thank Sam, Jane and all of Nancy's care team for the fast response and excellent care given to Nancy, when she had a very sore wrist over the weekend. We are really pleased with the brilliant service you all give her and she looks forward so much to your visits."

Dave

"This is a big thank you for all your help last week. All of you were truly lovely and wonderful. Thank you once more."

Elma

"My wife wishes to thank you for the very kind birthday card you sent her for today. It is very much appreciated as is your excellent service provided to us."

Ken

"I really could not do without your service. Everyone is so reliable and never late. I enjoy shopping and Wednesday is the hair-dressers and a little runaround, then home for a nice cup of coffee - The carer says "put the kettle on". And we sit down and have a nice chat - I'm sure having Nightingales Golden Care Ltd is keeping me going, so please keep going, you are a wonderful firm to know."

Joyce

"Many thanks for arranging the earlier attendance of your carers. An excellent service, may it continue"

Mr & Mrs O

"It is a little short of two years that Nightingales took on Albert’s care at very short notice and have adjusted and extended his care times as it has become necessary. Throughout the time he was so grateful for the care everyone gave him, frequently telling visitors that he ‘could not ask for better’. As his health declined over the past few months it was very reassuring, both to him and us, that the same group of carers were with him on such a regular basis as they had come to know his likes and disliked so well. There was kindly banter, which he loved, but also real practical and professional care, evidenced by his skin integrity right to the end, not always easy to maintain in the elderly. I was enormously touched by the gentle way Jagoda and Sam washed and settled Dad on his last evening, it was clear that he was calm and very comfortable, one could not ask for more. Thank you doesn’t really cover what you have all helped us achieve which was to fulfil Albert’s wish to remain at home, able to enjoy his view of the sea, surrounded by his books, pictures and the memories of a lifetime. With our heartfelt thanks,"

Sarah

"I just wanted to let you know how pleased I am with the care Sam, Tracy and Jodie have given to Gladys. Before Sam and the ladies came along, I was increasingly concerned for Gladys’s well-being as she was refusing to eat and her previous carers did not seem concerned about her cleanliness or about supervising her taking her medication. Since Sam and her team have come along, Gladys look so much cleaner and has fresh clothes every day. They persist in tempting her to eat properly and giving her encouragement. Where she was starting to look quite drawn in her face, she is now back to normal. Sam and her team have always been professional in their approach and have always kept me informed of any problems and concerns. I am very confident that Gladys is in safe hands now. I cannot thank Sam and her team enough for all their help and support."

Eileen

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Care Services Offered

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Areas Covered

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“Why should deciding to get help with care mean my loved one gets any less of a quality of care than I would give myself?”

We strongly believe that shouldn’t be the case.  We believe that all services should pass the 'Mum Test', a service that we would be happy for our own mums to receive. If the service isn't good enough for our loved ones, then it's not good enough for our customers.

Our home care service will ensure this level of care by:

Continuity of Staff

Providing continuity of staff and visit times - Making sure that we send the same person at a regular time to build a trusting relationship and establish a routine

Quality Care Staff

Providing professional and highly trained staff - Our staff will care for your loved ones in the safest, most dignified way possible

Taking Our Time

Taking the time to talk to your loved ones, not just rushing in and out

Independence

Supporting your loved one to do things for themselves, so that they maintain their independence

Choice

Promoting choice so that your loved one can still wear that favourite hat or eat their favourite dinner

Dignity

Respect and dignity for your loved one is our core value. We practice 'The Mum Test'

Regular Contact

Providing prompt updates of changes - We regularly contact family members to inform them if we have concerns about their loved one's well-being, or if there is anything that we think they should be aware of

Attention to Detail

We know that the little details are important to the quality of life of your loved one such as knowing the time they like to get up in the morning, remembering how they take their tea and even what cup they like it in

It's easy to start with Nightingales

Just 3 Steps to a Better Care Service

  • 1 - Contact Us

    Either by calling 02394 351 030, or using this form and we'll discuss your specific needs

  • 2 - Assessment

    We’ll arrange for a time to conduct an assessment with you and your loved one in order for us to create a tailored plan of care that will help us provide support in a safe and dignified way

  • 3 - Start Care

    We’ll match your loved one with carers best suited to deliver their care requirements. These carers will be assigned to your loved one so they'll always see a familiar face

Our friendly team are here and ready to help.

Contact us today
02394 351 030

Or we can call you. Just request a call back with this form:

Request a Call Back